Chatbot are widely used today by multiple companies and organizations across the financial technology, banking, eCommerce provider, and customer support sectors. This tool automates customer interaction and saves time by reducing live human interaction. According to the Salesforce State of Service, Fourth Edition, the rate of adopting chatbots grew by 67% from 2018 to 2020. Chatbots are applications that perform… Read More »Upgrade Your Chatbot’s IQ – Seamlessly Identify Customers with Biometrics
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