Technology

Facial Biometrics: Protecting America’s Infrastructure from Cyberattack

Facial biometrics recognition is a technique for determining or validating an individual’s identification based on their face. Face recognition systems can identify individuals in photographs, videos, and real-time. During police stops, law enforcement may use mobile devices to identify individuals. However, facial recognition data might be prone to inaccuracy, potentially implicating innocent individuals in crimes …

Facial Biometrics: Protecting America’s Infrastructure from Cyberattack Read More »

Upgrade Your Chatbot’s IQ – Seamlessly Identify Customers with Biometrics

Chatbot are widely used today by multiple companies and organizations across the financial technology, banking, eCommerce provider, and customer support sectors. This tool automates customer interaction and saves time by reducing live human interaction. According to the Salesforce State of Service, Fourth Edition, the rate of adopting chatbots grew by 67% from 2018 to 2020. …

Upgrade Your Chatbot’s IQ – Seamlessly Identify Customers with Biometrics Read More »

Things to Know about Call Center Identity Verification

Identity as a Service (IaaS) providers aim to solve this problem for developers by abstracting the complexity of authentication from the developers. See the infographic from authID for more info about identity verification for mobile banking and call center identity verification.

Why Identity Management Day Matters to All of Us

The exponential advancements in technology have led to the development of the online space as a leading business tool in recent years. Websites and applications became a widely used platform for transactions. In addition, having a digital wallet enabled countless consumers to make payments and conduct other financial activities with just a few clicks on their devices. …

Why Identity Management Day Matters to All of Us Read More »

What is CIAM?

Businesses need an efficient Customer Identity and Access Management (CIAM) system to gain a competitive advantage in the market while expanding their customer base. Modern consumers look for brands that can provide what they need, including fast, convenient, and secured digital services. Research from Walker Information had predicted that customer experience would surpass product quality …

What is CIAM? Read More »

Scroll to Top